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Model, Govern, and Optimize Your Business Processes



At Arab Business Intelligence, we empower organizations to build a fully transparent, governed, and scalable process landscape using BIC Process Design—a leading platform from GBTEC.

BIC Process Design is not just a modeling tool—it is a comprehensive Business Process Management (BPM) platform that enables organizations to design, document, analyze, and continuously improve processes across the enterprise.


From Process Documentation to Operational Excellence

Modern organizations require more than static process maps.

With BIC Process Design, you can:

Build a centralized digital process repository


Enable standardization and governance at scale


Ensure end-to-end process transparency


Drive continuous process optimization and transformation



Core Capabilities

1. Advanced Process Modeling (Multi-Notation Support)

Model processes with precision using industry-standard notations:

  • BPMN 2.0 (Business Process Model and Notation)
  • EPC (Event-driven Process Chains)
  • Value-added chain diagrams
  • Customer journey maps and process landscapes

The platform offers intuitive drag-and-drop modeling, making it accessible for both business and technical users, while maintaining enterprise-grade rigor.

2. Central Process Repository & Single Source of Truth

  • Unified repository for all processes, assets, and documentation
  • Version control and lifecycle management
  • Full traceability across process changes
  • Structured hierarchy from strategy to execution

This ensures consistency, governance, and alignment across the organization.

3. Intelligent Process Portal & Collaboration

BIC Process Design provides a modern, user-friendly process portal that transforms process documentation into a living operational platform:

  • Role-based dashboards and personalized views
  • Organization-wide access to process knowledge
  • Embedded documents, risks, controls, and KPIs
  • Collaboration features (comments, feedback, process ownership)

Employees no longer search for information—it’s delivered in context.

4. Governance, Compliance & Audit Readiness

  • Automated approval workflows and release cycles
  • Role-based access control and responsibility assignment
  • Full audit trails and documentation history
  • Alignment with internal policies and external regulations

Ensure audit-compliant process management and reduce operational risk.

5. Integrated Document & Knowledge Management

  • Link documents, policies, SOPs, and forms directly to processes
  • Centralized document repository with versioning
  • Controlled review and approval workflows
  • Elimination of duplicate or outdated documentation

This creates a connected knowledge ecosystem, reducing inefficiencies and errors.

6. Process Analysis & Optimization

  • Identify bottlenecks and inefficiencies
  • Analyze process structures and dependencies
  • Enable data-driven process improvements
  • Prepare processes for automation (RPA, workflow, AI)

BIC Process Design acts as the foundation layer for process excellence and automation readiness.

7. Seamless Integration with Digital Transformation Ecosystem

  • Integration with automation platforms (RPA, workflow engines)
  • Alignment with enterprise architecture and governance frameworks
  • Foundation for Process Mining, GRC, and Execution platforms

Position your organization for end-to-end digital transformation.

Business Impact

Organizations leveraging BIC Process Design achieve:

  • Up to 40% improvement in operational efficiency
  • Faster process cycle times and reduced manual effort
  • Improved compliance and audit readiness
  • Increased transparency across departments
  • Reduced errors through standardized processes
  • Strong foundation for automation and digital transformation

Why Arab Business Intelligence

With deep expertise in process modeling, governance, and enterprise transformation, Arab Business Intelligence ensures successful implementation and adoption of BIC Process Design through:

Proven delivery methodology: Strategy → Define → Design → Implementation → QA → Deployment → Enablement

Industry expertise across government, BFSI, telecom, and large enterprises

Alignment with Vision 2030, DGA (Qiyas), and regulatory frameworks

Request a Demo

Experience how BIC Process Design can deliver measurable impact across your organization.