Process Mining

At Arab Business Intelligence, we help organizations unlock deep operational insights and drive real impact through BIC Process Mining—a leading solution from our partner GBTEC. As a certified implementation partner in the GCC, we empower enterprises to move beyond assumptions and gain a data-driven view of how processes truly perform.

Discover the Hidden Truth in Your Business Processes with BIC Process Mining

What is Process Mining?

Process Mining bridges the gap between data and performance. By analyzing event logs from your business systems, BIC Process Mining provides a transparent, real-time view of your processes—highlighting bottlenecks, deviations, inefficiencies, and opportunities for optimization.

BIC Process Mining Capabilities

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Visualize every process step based on actual data from ERP, CRM, or BPM systems. 



Detect delays, rework loops, and compliance issues in real-time to take proactive action.


Compare ideal vs. actual process flows and benchmark across departments or locations.


Pinpoint areas ready for Robotic Process Automation (RPA) or process redesign.


Monitor live performance metrics and drill down for root cause analysis with intuitive, role-based dashboards.

  

Our Process Mining Services

As a digital transformation leader in the GCC, we offer:


Process Mining Consultation

  • Process assessment & mining readiness evaluation
  • KPI definition and performance gap analysis
  • Optimization and automation opportunity discovery


BIC Process Mining Implementation

  • End-to-end deployment of BIC Process Mining
  • Data integration and event log extraction
  • Custom dashboard and report design
  • User training and operational handover


Continuous Process Improvement

  • Post-implementation monitoring
  • Periodic process audits and optimization reports
  • Integration with BPM and RPA initiatives for ongoing transformation


Why Arab Business Intelligence?


Preferred Partner of GBTEC in the Middle East

Proven Success in Complex, High-Volume Environments

   


Expert-Led Implementation and Advisory Services

Full Lifecycle Support from Discovery to Automation